FishGoo QC Photos Guide

Quality control (QC) photos help you check the item that reached the warehouse. Start with the ordered size and color, then look for fit, finish and visible damage.

Know which photos you’re looking at

Listing photos: Seller images show how the listed product is presented. Use them to identify the shape, color and details you expect.
Public QC references: These are samples linked to a product page. Check whether the sample matches your chosen size and color before comparing details.
Warehouse photos for your order: These show the item received for your order. Use them to check the specific unit before submitting it for international shipping.

Check sneakers and hoodies in this order

Match the order. Check the size label, the colorway and whether the photo shows the variant you chose. Ask for a clearer label shot if you cannot read it.
Look at the construction. For sneakers, compare both heels and check where the upper joins the sole. For hoodies and sweatshirts, check the cuffs, hem, zipper and any print placement.
Check the measurements you rely on. For a hoodie, ask for the width from armpit to armpit with the garment laid flat. Compare it with the same measurement on one you own. If the listing uses chest circumference, compare it with twice the flat width.
Scan for damage and missing parts. Check for marks, tears and scuffs. Compare the visible laces or other accessories with what the listing includes.

Two examples of what to look for

Sneakers viewed from behind

Illustration of a rear view with both shoes level. The dashed lines mark the center of each heel.

Compare the heel tabs and the seam on each shoe from the same angle. If one seam looks tilted, ask for a straight-on retake with the shoes side by side on a flat surface. Check whether the difference still appears in that photo.

Hoodie chest width measured flat

Illustration of where to place the tape. Measure straight across from one underarm seam to the other.

If a hoodie you own measures 56 cm across and the warehouse photo shows 54 cm, the item measures 2 cm narrower across the chest. Check that both garments were laid flat and measured at the same points before using the difference to judge fit.

What to do when a warehouse photo raises a question

FishGoo’s official QC photo instructions

The angle or lighting makes it hard to tell: Ask for one specific view. For a sneaker heel, try “Please photograph both heels side by side from the back, with the shoes level.”
The size label matches, but the fit looks off: Ask for a photo with the tape measure visible from end to end. For a hoodie, compare the flat chest width with a garment you own using the same measuring points.
The photo shows the wrong variant or visible damage: Keep the item out of your parcel while you contact FishGoo. Include the order number, the variant you selected and the photo showing the issue. Ask which options and deadlines apply to that order.

Browse the selected items Read the spreadsheet guide